Void
Contact void@dehpi.com
The fastest way to reach us is email at void@dehpi.com. We reply within a few business days. Include your device, your OS version, the app version, your install ID from Settings → About, and a description of what happened.
Void uses hosted AI models without an account or an API key. When you first open the app and agree to the disclosure, your installation is issued its own credential that works with OpenRouter's free models only. It carries no spending balance, so paid models are refused on it and the app hides them until you add your own key. Free models may be rate limited by OpenRouter. This happens in the background; there is nothing to set up.
If the app says it cannot reach the model service, our provisioning service may be temporarily limiting new credentials from your network, or it may be paused. Try again later, or add your own OpenRouter key to continue straight away.
Yes. Go to Settings → Providers and enter your OpenRouter API key. The key stays on your device and is sent only to OpenRouter when you make a request. Paid models become available once it is connected, and are hidden again if you remove it. Billing and usage limits on your key are handled entirely by OpenRouter, not by us.
Yes. Void can talk to servers you run yourself — Ollama, LM Studio, vLLM, and any other OpenAI-compatible endpoint. The server must be reachable from your device on the same network, and plain HTTP connections are allowed for this reason. Your messages go directly to your server; they reach neither us nor OpenRouter.
Void is local-first by design. Conversations live in a database on your device and are never sent to our servers. To move chats between devices, use the export and import options in Settings → Data.
App lock requires biometric authentication each time you open Void. You can enable or disable it in Settings. The biometric check is performed by your operating system; the biometric data itself never leaves your device.
We do not filter, moderate, or curate model output, and models can be wrong or unpleasant. If output was objectionable, email void@dehpi.com with a description of what happened and the model's name. We review every report and may restrict access to a model in response. See the privacy policy for details.
Purchases and subscriptions are processed by Apple's App Store and Google Play, not by us, so refunds are handled by them as well. Use the report-a-problem flow on reportaproblem.apple.com or visit Google Play's refund page.
Everything on your device can be removed in Settings — use Delete all chats or Reset all local data, or simply uninstall the app. To delete the record we hold on our servers, email void@dehpi.com with your install ID from Settings → About. Details are in the privacy policy.
Report a problem. Email void@dehpi.com with your device, OS version, app version, install ID from Settings → About, and a description of what happened — including any error message you saw and what you were doing when it occurred.